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04/19/2018

HERESY advance ticket news【the GazettE Live Tour18 THE NINTH / PHASE #01-PHENOMENON-】



【the GazettE Live Tour18 THE NINTH / PHASE #01-PHENOMENON-】

7/27(Fri) Shoken Gakuen Maebashi Hall(Maebashi Civic Cultural Hall) Big Hall OPEN 18:00 / START 18:30
8/2(Thu) Aichi Prefecture Ichinomiya Community Hall OPEN 18:00 / START 18:30
8/3(Fri) Aichi Prefecture Ichinomiya Community Hall OPEN 18:00 / START 18:30
8/7(Tue) Osaka Orix Theater OPEN 17:45 / START 18:30
8/8(Wed) Osaka Orix Theater OPEN 17:45 / START 18:30
8/10(Fri) Kobe International House Kokusai Hall OPEN 18:00 / START 18:30
8/15(Wed) Hiroshima JMS Aster Plaza Big Hall OPEN 18:00 / START 18:30
8/19(Sun) Fukuoka Civic Hall Big Hall OPEN 17:00 / START 17:30
8/26(Sun) Tokyo Electron Hall Miyagi OPEN 17:30 / START 18:00
8/27(Mon) Yamagata Citizens' Hall Big Hall OPEN 18:00 / START 18:30
8/29(Wed) Sapporo Wakuwaku Holiday Hall (Sapporo Civic Hall) OPEN 18:00 / START 18:30

*We will be running a second fan club priority ticket sale for the above performance only.

Starting from this performance, ticket application methods will change.
Venue entry will be made by using an "e-ticket" (for smartphones only), where your smartphone substitutes as a ticket.
E-tickets cannot at this time be distributed to the smartphones of all attendees. Therefore, applicants and those accompanying them must enter the venue together. Pleaseunderstand this before applying.

This application is not designed for "the first application comes first-served basis", to choose a ticket winner or a winner`s request seat type.
All ticket purchase of your request, must be done in a single application.
Please note that you cannot change details of your application once you made procedure. Such as requesting for an additional ticket.


■Ticket Price
Advance sales 6,800 JPY (tax included)
*Admission charges apply to all people over three years old
*Same admission charges apply for reserved seats and standing room
*System fees: 658 JPY (tax included) /ticket
*Electronic ticket usage fee: 216 JPY (tax included) /application

■Payment Method
・Credit card (VISA, MASTER, JCB, AMEX, Diners)
・PayPal
・China UnionPay

■Desired number of tickets
[7/27]
A maximum of two tickets per applicant for each performance
(non-members may accompany the applicant to the performance)

[8/2・8/3・8/7・8/8・8/10・8/15・8/19・8/26・8/27・8/29]
A maximum of four tickets per applicant for each performance
(non-members may accompany the applicant to the performance)

■Reception period
Application period:[Japan local time] April 20 (Fri) 12:00 ~ May 1 (Tue) 23:59
Winner announcement:[Japan local time] May 10 (Thu) 13:00
Payment Due:[Japan local time] May 10 (Thu) 13:00 ~ May 14 (Mon) 23:00

■Conditions for applying
Those with valid memberships at the time of the deadline for the receipt of applications
*Those with memberships that expire by the end of April must perform renewal procedures, including making payment, by the application deadline date.
*If you apply in this sale for a performance that you have already bought tickets for in the previous fan club ticket sale, your application will not be accepted.
Your application will be considered unsuccessful. Thank you for your understanding.

[About entry]
・Venue entry will be made by using an "e-ticket", where your smartphone substitutes as a ticket.
・E-ticket displays will be issued ten days (tentative schedule) before the performance. Notification emails will be sent after display of tickets begins. Please set your smartphone so that it can receive messages from "emtg.jp." Once display begins, open the special e-ticket app "EMTG Ticket" and check to see if your e-ticket is displayed. Also, because data transmission will be performed at that time, please check for your ticket in an environment where data transmission can be performed.
・Free wi-fi is not available at the venue, so please check for your e-ticket beforehand.(Either transmit the data or make sure to check for your ticket from a facility with free wi-fi, such as an airport, hotel, restaurant, or convenience store.)
・Venue entry will not be allowed in the event that an e-ticket cannot be displayed due to insufficient battery power.Please come to the venue with your smartphone sufficiently charged. Be aware that you cannot charge your smartphone at the venue.
・Be careful not to forget your smartphone, as you will not be able to enter the venue in this event.
* E-tickets can be displayed on your smartphone at the time of venue entry even if you apply from a PC or cell phone.

[For people who do not have smartphones, or who do not have e-ticket compatible smartphones]
Those who do not have a smartphone that is compatible with the special smartphone e-ticket app "EMTG Ticket" should be sure to make an inquiry during the application period using HERESY's inquiry form. We will notify you at a later date via email about how to convert your ticket.

In the event that, just before the performance, you discover that your smartphone is not compatible with special smartphone e-ticket app "EMTG Ticket," it is possible that you will not be able to enter the venue, so please check to see whether your smartphone is compatible with special smartphone e-ticket app "EMTG Ticket" before you apply.

[Important Notes]* Please confirm before applying
・You must register with "EMTG Lite member (free)" in order to apply.
・There is only one application per member, so if there are multiple performances you wish to apply for, please make them all at once. Additional applications cannot be made after you have finished applying.

・Performances that you win tickets for cannot be canceled or paid for individually. Make sure to apply for only performances that you can attend.
・Differences between the membership registration information for EMTG Lite and HERESY will be considered disqualifying defects, so please exercise caution. (examples: name/country name/phone number/date of birth)
・When there are multiple applications for a performance, a lottery will be held for seating and venues. Selections are not made in order of when applications are received. You will enter into a lottery either through the internet or your cell phone, and when the receipt of applications has closed, a lottery will be held for all applicants, and winners and losers will be decided. Please understand in advance that there is no guarantee that you will be able to secure a ticket.
・It is anticipated that there may be some traffic congestion on the first day of receipt of applications, but the order in which applications are received has no bearing whatsoever on who will win a ticket; a carefullly conducted lottery to decide winners, losers and seating will be held for all those who applied within the application period. We recommend that you apply outside of congestion peaks such as just after the start of or just before the end of the receipt of applications.
・Reservations are not secured unless an entry is completed within the application period. Make sure to complete your entry within the application period.
・There are instances where an application is not completed due to an internet or website connection being interrupted. In this event, please check your application using "application status inquiry" in the special application URL.
・Reservations will be considered invalid if payment is not received within the payment period, so please exercise caution.
・Only the winner of the ticket him or herself may attend a performance. No other person may substitute as an attendee, even if the ticket winner is unable to attend due to unavoidable circumstances. Nor can ticket charges be refunded in this event.
・In the event that you forget or lose the smartphone that displays your e-ticket on the day of the performance, you will be unable to enter the venue, so please exercise caution.
・Venue entry is not permitted when an e-ticket cannot be displayed due to insufficient batter power. Please come to the venue with your smartphone sufficiently charged. Smartphones cannot be charged at the venue, so please exercise caution. There is also no free wi-fi inside the venue, so please come to the venue with your smartphone set up in advance so that it can display your ticket.
・No changes, cancellations or refunds for applications may be made, so please exercise caution. In the event that a malfeasant application is discovered, regardless of what the reason may have been, you may have your HERESY membership registration erased and lose the ability to preorder tickets in the future.
・Reselling or attempting to resell ticket winning rights for an auction or other commercial purposes is strictly prohibited. We do not accept responsibility for any trouble arising from resale. We may also refuse venue entry in the event that ticket winning rights have been purchased through reselling or an auction. If a violation is discovered, we may take strict measures such as expelling you from the venue.
・Other than in instances where a performance for an indicated date and time is cancelled due to unavoidable circumstances, no exchanges for other kinds of tickets or refunds will be made.
・Please understand in advance that even when a refund is made due to a cancellation of a performance, none of the other fees other than the ticket price can be refunded.
・During the performance, use of the photography or audio/video recording functions of cameras, tape recorders, video cameras and cell phones is prohibited. If you are found using one of these, you will be immediately asked to leave and the performance may even be cancelled.
・HERESY does not accept applications for tickets. Check "FAQs about ticket applications" below for inquiries about how to apply.



■Inquiries concerning applications or the use of electronic tickets
EMTG Customer Support
Available 24 hours/day
Please read the FAQ (Frequently Asked Questions) before making inquiries.
https://emtg.jp/feature/emtg_faq/faq_en.html

■Inquiries about membership information and application periods
Make inquiries from the "FAQ/inquiries" form on the HERESY website.
*Respones to FC inquiries are made only on weekdays. Inquiries received on weekends and holidays will be answered in the order received starting from the next business day. Please understand this in advance.

JOIN or RENEW the membership?
* for the members expired membership by the end of April
If you wish to apply pre-order tickets, you are required to join or renew the membership and receive your membership number during the pre-order application period.
Please make sure to complete your payment for joining /renewing your membership until April 30 (Mon) 2018 from our FC website. The time until the payment is reflected on the system differs depending on the procedure method.
* For the members who wish to apply the pre-order tickets and will expire your membership by the end of April, please make sure to renew your membership by the reception period.

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